- PRIVACY POLICY AND COOKIES POLICY -
Last revised on 08/04/2019
CLÉOPHÉE is a single-person limited liability company with capital of 5,000 euros, registered on the Trade Registry of Nanterre under number 809 914 468 and whose registered office is located at 97, rue Edouard Vaillant 92300 Levallois Perret. CLÉOPHÉE’s legal representative is Nadine Coquery, manager of the company.
As part of its professional activity, CLÉOPHÉE may process your personal information.
This Privacy Policy informs you of how CLÉOPHÉE collects and processes your personal data.
WHO IS THE CONTROLLER OF THE PROCESSING OPERATIONS MENTIONED IN THIS DOCUMENT AND WHAT IS THE LEGAL BASIS FOR PROCESSING?
The controller of the processing operations mentioned in this document is CLÉOPHÉE.
Contact:
97, rue Edouard Vaillant 92300 Levallois Perret
contact@cleophee.eu
CLÉOPHÉE uses your personal data in accordance with the regulations in force, on the following grounds:
for the execution of a contract for the provision of services between CLÉOPHÉE and the client, and/or the execution of pre-contractual measures taken at the client’s request,
you have consented to the use of your data, and/or
CLÉOPHÉE has a legitimate interest in using your data. The legitimate interest is a set of commercial or business reasons that justify the use of your data by CLÉOPHÉE. This concerns in particular CLÉOPHÉE‘s legitimate interest in managing relations with its customers, prospects and service providers, and in promoting its activity through a website.
WHAT ARE THE PERSONAL DATA COLLECTED BY CLÉOPHÉE AND HOW ARE THEY COLLECTED?
In principle, the services offered by CLÉOPHÉE are intended for adults who are able to enter into contractual obligations.
The minor user must obtain the consent of his or her legal representative before disclosing any personal data concerning him or her.
The personal data collected by CLÉOPHÉE are as follows:
Identification data: when the user contacts CLÉOPHÉE, the name, first name, telephone number, e-mail address and postal address of the user may be recorded;
Economic and financial data: for the invoicing of services to CLÉOPHÉE’s clients, bank account numbers (IBAN) may be collected;
Connection data: when browsing this website, may be collected the date, time, internet protocol address (IP address) of the user’s computer, page(s) visited;
Navigation data: when browsing this website, information may be collected relating to the browsers and browser version used, user’s terminal, operating system, Internet service provider.
Personal data are collected directly from the data subject (i) via the contact form available on CLÉOPHÉE’s website, (ii) during browsing, (iii) by telephone or (iv) later when using the services.
FOR WHAT PURPOSES IS YOUR PERSONAL DATA PROCESSED?
CLÉOPHÉE uses your data:
for the performance of the services requested by the clients,
where applicable, for the invoicing of services and the management of unpaid debts and disputes,
for linking clients with service providers,
for the management of requests from data subjects concerning their rights to access, rectification, erasure, limitation, opposition, and portability of their personal data,
for the management of the relationship between CLÉOPHÉE and its clients, prospects and service providers,
for the operation and optimization of browsing on this website,
to measure the number of visitors and audiences on this website.
When the personal data collected by CLÉOPHÉE are necessary for the provision of the services ordered by its customers, the customer’s refusal to communicate its data is likely to prevent the conclusion or compromise the proper performance of the contract by CLÉOPHÉE and/or its Suppliers.
HOW LONG IS YOUR DATA KEPT?
CLÉOPHÉE keeps your data for a period of time defined in accordance with the legal provisions and in proportion with regard to the purposes for which it was recorded.
The data retention period vary according to the following cases:
You have entered into a contract with CLÉOPHÉE (you are CLÉOPHÉE’s client, or a service provider): your data are kept for the duration of the contractual relationship and deleted within three (3) years from the end of the contractual relationship;
You never concluded a contract with CLÉOPHÉE (you are a prospect): your data are kept for a maximum of three (3) years from the date of your last contact;
The data related to your browsing on this site collected through the use of cookies you previously authorised have a specific storage period: these data are stored for a maximum of 13 months.
WHO IS LIKELY TO ACCESS YOUR DATA?
The personal data you provide to CLÉOPHÉE is strictly confidential. CLÉOPHÉE, and its staff members, are the only persons who can access user’s data.
However, in the context of providing services to its clients, CLÉOPHÉE may transmit personal data belonging to the client who wishes to benefit from services offered by external service providers. In this case, CLÉOPHÉE will transmit to the service provider(s), upon request of the client, the information necessary for the performance of the services requested.
In addition, in certain specific circumstances, CLÉOPHÉE may disclose the user’s personal data when required by judicial and/or administrative authorities.
HOW IS YOUR DATA PROTECTED?
As controller, CLÉOPHÉE implements appropriate technical and organisational measures in accordance with applicable legal provisions to protect your personal data against alteration, accidental or unlawful loss, use, disclosure or unauthorised access, and in particular the following measures:
Raising awareness of employees who need to access your personal data regarding the confidentiality requirements;
Securing access, data sharing and transfer;
Selecting subcontractors and partners guaranteeing an adequate level of protection for your personal data.
ARE THE DATA TRANSFERRED OUTSIDE THE EUROPEAN UNION?
Unless requested or with the express consent of the data subject and in strict compliance with its guidance, CLÉOPHÉE does not transfer any data outside the European Union.
WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?
The user may at any time exercise his or her rights of access, rectification and deletion of personal data concerning him or her.
The user may also request the portability of his data, as well as the limitation of processing or oppose to it for legitimate reasons.
Where the processing is based on consent, the user may withdraw his consent at any time without affecting the validity of the processing operations carried out before the withdrawal.
To exercise any of these rights, the user can contact CLÉOPHÉE:
by post: 97, rue Edouard Vaillant – 92300 Levallois Perret, or
by email: contact@cleophee.eu
providing proof of his or her identity.
The user also has the right to lodge a complaint with the supervisory authority of his place of residence or work where it’s a Member State of the European Union, or with the CNIL (the French supervisory authority), in the event of dissatisfaction with the way in which his data are processed by CLÉOPHÉE.
COOKIES POLICY
CLÉOPHÉE automatically collects certain information relating to your connection and navigation when you browse the website, through the use of cookies.
Definition
A “cookie” is a text file that is placed on your device (computer, smartphone…) when you visit a website, application or advertisement online. Cookies are managed by your Internet browser and only the issuer of a cookie can decide whether to read or modify the information contained therein.
A cookie has a limited validity period. It is deposited and stored on your device in compliance with applicable legislation and subject to the choices you have made, which you may change at any time, under the conditions specified below.
A cookie does not identify you personally. It allows its sender to recognize your device and collect a number of information related to the navigation performed from this device.
Cookies have several functions, such as allowing you to navigate efficiently on a site or application, remember your choices, the goods and services you wish to purchase, and offer you relevant advertising content according to your interests expressed during your browsing.
Information collected
Cookies placed by CLÉOPHÉE subject to your choices give it access to the following information:
IDs of the equipment you use (IP address of your computer, Android ID, Apple ID, etc.),
The type of operating system you use (Microsoft Windows, Apple Os, Linux, etc.),
Type and version of the browser software used by your device (Microsoft Internet Explorer, Apple Safari, Mozilla Firefox, Google Chrome, etc.),
Dates and times of connection to the website,
Site navigation data, visited page(s).
This information is anonymous and the user cannot be identified.
Purposes associated with the use of cookies
CLÉOPHÉE uses cookies to:
ensure the operation and optimization of this site:
adapting the website’s presentation to the display preferences of the user’s terminal (language used, display resolution, operating system, etc.)
Performing technical operations in the context of problem solving, data analysis, fixing bugs and display problems,
measure attendance and audience:
compilation of statistics and volumes of visits to this site.
Your rights to accept and manage cookies
You can set your preferences regarding cookies’ acceptance or refusal on your browser device and you can change your choices at any time regarding the acceptance or rejection of cookies placed on your device, directly on your browser or online with different operators.
In order to manage your cookie preferences, we invite you to configure your browser settings while taking into account the purpose of cookies.
Setting your preferences on your browser
You can set your browser software either to accept or reject cookies from time to time, before a cookie is likely to be saved, or to systematically accept or reject the saving of cookies on your device.
CLÉOPHÉE informs the user that any configuration of the browser software concerning the rejection of technical and functional cookies may alter the navigation on this site, or even prevent the user to benefit from certain services requiring the use of these same cookies.
CLÉOPHÉE declines all responsibility for the consequences related to the malfunctioning of this website resulting from the impossibility of recording or consulting the cookies necessary for its functioning due to your settings.
For the management of your cookie preferences, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to find out how to change your cookie preferences. You can access the help menu using the following links: